Shipping Methods

We ship anywhere in the US (including PO boxes and APO addresses) via UPS Ground or USPS First Class and Priority Mail. Some of our designers may use other shipping methods, such as FedEx or DHL.

We also offer international shipping via FedEx or DHL. Some items cannot be shipped internationally. If an item is prohibited from international shipping, you’ll find a note in the Shipping & Returns tab on the product page. For more information about international orders, visit our FAQs.

Our items ship directly from the designers who make them. If your order includes items from multiple designers, your order will arrive in multiple packages. All shipping details can be found in your Order History.

Most orders are processed within a few business days. To see the processing time for an item, check the Shipping & Returns tab on the product page. Once shipped, US orders typically take 3 business days to arrive.

Shipping Costs

Shipping costs vary based on the shipping destination and the location of the designer. The exact price of shipping for your order will be calculated at checkout, but here’s a quick overview:

Designer’s location (where the item ships from) Shipping destination (where the item ships to) Estimated cost of shipping
U.S. U.S. $8 per item
U.S. International Calculated at checkout
International U.S. $15 per item
International International Calculated at checkout

To see where an item ships from, click on the Shipping & Returns tab on the product page.

Special Offer: Free Shipping in the U.S.

The free shipping offer applies to orders shipped within the United States only. To receive free shipping, your item must be shipped from a designer in the US to a destination in the US. To see where your item ships from, click on the Shipping & Returns tab on the product page.

Order Tracking

Once the designer ships your item, you’ll receive a shipping confirmation email with tracking information so that you can follow your item’s journey. You can also find your item’s tracking number by clicking on the Order Details link in your Order History.

Please note that if your order includes items from multiple designers, your order will arrive in multiple packages.

If you have any questions about your order, contact us for help.

Returns

Return policies vary by designer. Click the Shipping & Returns tab on the product page to see if your item is eligible for return. Most items in unused condition with the original packaging can be returned for a full refund within 14 days of receipt. We offer free returns for US orders.

To start a return, contact us with your order number, which can be found in your Order History.

All returns must arrive unused and in the original packaging. Items that are personalized, made to order, or one of a kind are not eligible for return. We reserve the right to refuse returns or issue store credit in place of a full refund.

Damaged Items

If you receive an item in less than perfect condition, contact us for help. We’ll do everything we can to make it right. Please note that given the limited quantities of many of our products, a replacement may not always be possible.